Delivery and returns: the conditions

Delivery France

Free and tracked delivery in France for all our products in 4 to 6 working days.

Delivery European Union

We deliver our products throughout the European Union.
The country of invoicing is France, place of the registered office of the company.

Prices and VAT
Our prices include all taxes and are indicated in Euro (€).
During a delivery in Metropolitan France, the prices take into account the French VAT in force.
Any change in the VAT rate could be reflected immediately in our prices.
In the case of a sale outside French territory to a Company, the sale will be excluding VAT.
In this case, an intra-community VAT number is required to enter the order.
In the case of a sale to an individual, the sale will be with French VAT (20%).

Unless otherwise specified for shipping, we choose the type and route of shipment ourselves. Packaging, freight, port, customs and insurance costs are the responsibility of the purchaser. Packaging is invoiced at cost price and cannot be taken back. The insurance is contracted only at the express request of the purchaser.
We reserve the right to modify our prices, more particularly in the event that the cost prices are modified mainly for salary or cost reasons or even changes in administrative costs, contributions or taxes up to the date of delivery.

Our deliveries are made by UPS, GLS or Colissimo with tracking.
We have chosen these delivery methods for their effectiveness in terms of traceability and security. Each of these shipping methods offers online tracking of the package.

UPS and Colissimo sites:
https://www.ups.com/track?loc=fr_FR&requester=WT/
https://www.laposte.fr/colissimo